Frequently Asked Questions
Yes, there is a foldable travel cot/playpen and a highchair in each lodge. Please note that cot bedding is not provided.
The price of your lodge includes unlimited free use of the Ben Nevis Leisure Club. The Club has a very nice swimming pool, sauna, steam room, spa bath and fitness suite. Free golf at Dragonstooths Golf Club in Ballachulish is also available to guests. Click here for more information. The Lochaber area is known as the outdoor capital of the UK and as such, there are many things to see and do. From walking to cycling and wildlife tours to skiing, there’s something for everyone. For our selection of the best, click here. Each lodge has wireless Broadband internet, 42″ flat screen surround sound cinema TV/DVD system and a DVD library is on site.
All lodges have a washer dryer except for lodge 7 which has a washing machine. Please bring washing powder as this is not supplied.
In all circumstances, the deposit is non-refundable. If you cancel within 8 weeks of your arrival date then we can only give refunds (minus deposit) if we are able to re-sell the lodge. We recommend that you take out travel insurance.
We aim to keep a few lodges free of dogs although we cannot always guarantee this. Please contact us to discuss your requirements.
Bookings are not guaranteed for a specific lodge except for Lodge 5 (disabled friendly lodge). Bookings may be moved to another lodge unless specifically requested at the time of booking.
Yes, we offer short breaks all year round. Our minimum stay is 3 nights. Please click here for our current offers.
Birchbrae guests can take advantage of free golf at Dragonstooth Golf Course in Ballachulish. Click here for further details.
If you require more than one lodge please call us on 07999 532 180 or 07482 252 060 or email email@example.com. We may ask for a £50 bond per lodge (to be returned after departure). We do not accept group bookings booked online and reserve the right to cancel group bookings made online.
All our lodges are now no smoking lodges. You can however smoke on the verandah which has outdoor chairs, a table and is weatherproof (from the rain!)
Yes, we allow 2 dogs per lodge. There is a £20 charge per dog. We do ask that they are not left on their own in the lodge and kept off the beds and furniture. The nearest dog kennels are in Kentallan (Jackdaw Kennels 01855 811716) who also offer a daily dog minding service. Sorry but we do not accept cats or other pets.
Yes. Lodge 5 has been designed for wheelchair access although other lodges may also be suitable. Find out more information about our Lodges with Disabled Facilities here or call us to discuss your requirements. Please note that Lodge 5 is not suitable for large electric wheelchairs.
All electricity, linen and towels are included and things such as dishwasher tablets, washing up liquid, tea towels and dishcloths. Other things provided include a torch, kitchen roll, large clothes airer and refuse sacks. We also provide an iron and ironing board as well as a hairdryer. If you plan on doing any clothes washing you might want to bring some washing powder with you.
Only food, drink and personal toiletries.
There are a number of restaurants between Glencoe and Onich and Fort William offers a wide further selection. For details on the immediate area, click here.
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