Book A Lodge
When you book directly with Birchbrae Highland Lodges, we guarantee that you'll get the best price and terms. Bookings are fast, secure and you'll receive instant confirmation. Don't delay, book today!
Booking direct with Birchbrae Highland Lodges guarantees you the best price, the best service and a personal touch.
When you book a full price stay directly with us, you not only enjoy the security of knowing you are communicating directly with us, but there are also added benefits for you.
Best Price – Guaranteed
You will always receive the best price for your accommodation when you book direct.
We can guarantee this because direct bookings do not incur any commission or admin charges that are payable on all bookings received through 3rd party sites like Booking.com, Vrbo, Airbnb and Expedia.
Our 14 day free cancellation policy applies on direct bookings as it is on 3rd party bookings – this is because we advise 3rd parties of our Policy, not the other way round.
Not only will you receive the best price by booking direct but you’ll also be able to take advantage of the following additional benefits:
Low Occupancy Rates for up to 2 guests
As standard, we offer a 10% discount for up to 2 guests staying for 3 nights or more.
Free Early Check-In
All guests booking directly with us for 3 nights or more enjoy a complimentary early check in from 2pm rather than the standard 4pm (charged at £25 for non direct bookings). Early check-ins require to be booked 14 days prior to arrival, when your balance payment is due. In addition, we’ll provide a complimentary tea or coffee for you in your Lodge so you can pop the kettle on as soon as you arrive.
Free Late Check-Out
All guests booking directly with us for 3 nights or more also enjoy a complimentary late check out by noon, rather than our standard 10am (charged at £25 for non direct bookings). This stretches out your stay that bit longer. Late check-outs require to be booked 14 days prior to arrival, when your balance payment is due.
Bookings for 2 or more Lodges
If you book more than 1 Lodge directly with us for 3 nights or more we will discount the full price of each additional Lodge by 10%. Contact us directly on 07484 252 060 or 07999 532 180 to discuss your requirements.
Free Personalised Service
We appreciate that guest’s plans can change unexpectedly and that amendments to bookings are part and parcel of holidays. That’s why we offer a free, personalised service to guests who book directly with us. We will do our best to accommodate your changes which will always be done free of charge. The standard charge payable by guests who don’t book directly with us is £25 per change.
Returning guests
Returning guests always receive a 10% discount off the full price of their accommodation when staying for 3 nights or more.
Plus Much More
We always aim to offer the best service possible.
Here is a summary of the services we currently provide for guests who book a full price stay directly with us for 3 nights or more along with their related costs.
If there is a service that you would like us to provide, which isn’t listed below, please let us know.
| BENEFIT | BOOK DIRECT | NON DIRECT BOOKINGS |
| Low occupancy | 10% discount for up to 2 people staying for 3 nights or more | No discounts available |
| Early Check In from 2pm | Complimentary when staying for 3 nights or more |
£25 |
| Late Check Out till noon | Complimentary when staying for 3 nights or more |
£25 |
| Bookings of more than one Lodge | 10% off the full price of each additional Lodge when staying for 3 nights or more |
No discounts available |
| Hire of a Travel Cot | £15 | £20 per stay |
| Hire of a High Chair | £15 | £20 per stay |
| Dogs | £30 per dog, per stay, per Lodge entered. Maximum 3 dogs. Price capped at £60. | £30 per dog, per stay, per Lodge entered. Maximum 3 dogs. No price cap. |
| Tea/Coffee on arrival | Complimentary when staying for 3 nights or more |
£10 |
| Changes to your Booking | Personalised service at no cost | £25 per change |
| Unpack your Asda/Tesco grocery delivery prior to your arrival | Complimentary when staying for 3 nights or more |
£10 |
| Mid Stay linen and towel refresh (minimum stay 7 nights) | From £40 | £45 |
| Mid Stay Lodge clean (minimum stay 7 nights) | From £45 | £50 |
| Combined linen/towel refresh and Lodge clean (minimum stay 7 nights) | From £80 | £90 |
| Initial supply of towels and linen | Included in your stay | Included in your stay |
| Starter pack of toilet rolls, kitchen roll, cleaning equipment, hand soap, refuse bags | Included in your stay | Included in your stay |
| Electricity (in Lodge use only) | Included in your stay | Included in your stay |
| Parking | Free | Free |
| Wi-Fi | Free | Free |
| 20% discount at specified local activities | Available with discount code | Available with discount code |
*Contact details are Asda – http://storelocator.asda.com/store/inverness or Tesco – https://www.tesco.com/groceries/
Please note that discounts cannot be ‘stacked’.
Please note that the following services attract a charge:
| Non emergency call out after 5:30pm | £25 |
| Lockout after 5:30pm | £25 |
| Replacement key | £15 |
| Additional cleaning charge on your departure eg if we have to remove your bins or the Lodge is left in a dirty condition | £50 |
| Returning any requested Left Item after your departure (up to 14 days) | £25 |
| Damage caused by BBQs | £350 |
Christmas 2023 – Gift Vouchers
Gift Vouchers can be purchased direct for any full price stay. As our Christmas ‘gift’ to you, we are offering these at a 10% discount until 30th September 2023. Call us on 07482 252 060 or 07999 532 180 to make your Christmas purchase. These vouchers cannot be used in conjunction with any other offer.
Stayed with us before? – then you are automatically entitled to a 10% Loyalty Discount on your next visit for 3 nights or more.
Drop an email to info@birchbrae.com telling us your surname and the date of your previous stay and we’ll send you a 10% discount voucher which you can use at the online checkout on our website. These vouchers cannot be used in conjunction with any other offer and your booking must be made with us direct.